Sutherland (Sutherland Global Services) is a privately held business process outsourcing and digital transformation company that runs customer experience, back-office, analytics and digital engineering services for clients in healthcare, financial services, retail, telecom, travel and technology. Founded in 1986 and headquartered in Rochester, New York, it employs about 40,000 people in delivery centers across countries including India, the Philippines, Egypt, Colombia, Jamaica, Bulgaria and the US. Founder Dilip Vellodi is chairman and CEO.