We are looking for a highly proactive and experienced Operations Manager to help lead the operational evolution in content moderation of the Trust & Safety (T&S) department.
This role sits at the intersection of moderation operations, product, technology, data, policy and external vendors. The person will be responsible not only for maintaining existing operations, but for identifying gaps, building scalable solutions and driving complex T&S initiatives from problem definition through implementation.
This is a role for someone who is comfortable with ambiguity, operates with a high degree of independence and naturally takes ownership. We are looking for someone who does not wait for a fully defined task or process, but can identify what needs to happen, build the plan, align the right stakeholders and move the work forward.