The Technical Program Manager (TPM) is responsible for driving the planning, coordination, governance, and execution of cross-functional technology programs and strategic initiatives across the Technology division.
The TPM serves as a central coordination point between Technology, Product Management, business stakeholders, and executive management, ensuring that technology initiatives are clearly defined, effectively planned, transparently tracked, and successfully delivered.
The role requires a strong combination of technical understanding, program management expertise, business orientation, and the ability to drive execution across multiple teams without necessarily having direct managerial authority.
**Key Responsibilities**
• Lead the coordination, planning, and tracking of technology programs and software-based projects across the Technology division.
• Develop and maintain integrated program and project plans, including milestones, dependencies, resources, risks, and delivery schedules.
• Drive end-to-end program governance to ensure technology initiatives are delivered on time, within scope, and aligned with business priorities.
• Collaborate closely with Product Management to understand business needs, translate them into executable technology initiatives, and serve as a key coordination point between Product and Technology.
• Build strong partnerships with business stakeholders across the organization to understand priorities, align expectations, and facilitate effective execution.
• Identify cross-team dependencies, risks, execution bottlenecks, and conflicting priorities, and proactively drive mitigation and resolution in collaboration with Technology senior management.
• Lead the tracking and monitoring of major strategic technology initiatives, such as trading platform stabilization, infrastructure modernization, cloud migration, AI adoption, and other technology-led programs.
• Establish and maintain clear reporting mechanisms and dashboards that provide visibility into program status, milestones, risks, dependencies, priorities, KPIs, and delivery progress.
• Facilitate program governance meetings, project reviews, steering committees, planning sessions, and executive status updates.
• Ensure effective communication and alignment between technical teams, Product Management, business stakeholders, and executive management.
• Drive accountability across programs by actively following up on commitments, action items, decisions, milestones, and project deliverables.
• Monitor program health through relevant KPIs and metrics and provide data-driven insights, escalation, and recommendations when corrective action is required.
• Define, standardize, and continuously improve project and program management methodologies, governance processes, templates, tools, and best practices across the Technology division.
• Coordinate post-project reviews, capture lessons learned and ensure that insights are incorporated into future programs and ways of working.
• Foster a culture of transparency, collaboration, ownership, accountability, and operational excellence across the Technology organization.