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We are looking for IT Service Specialist for a student position/ part - time to join our wonderful team!
**What You’ll Be Doing**
• Provide direct, hands-on IT support for hardware assembly, peripheral setup, cabling, imaging, OS, and email/connectivity issues across local and remote teams.
• Manage user identities, permissions, and licensing in Microsoft 365, Active Directory, and Azure AD.
• Perform hardware setup and physical maintenance, including workstation assembly, cabling, peripheral installation, and direct technical troubleshooting.
• Handleticketing, SLA tracking, vendor operations, and IT documentation.
• Understanding and experience with AI tools
• Assist with initial Tier 1 response, including basic technical support, password resets, and handling routine user inquiries.
**This is a part-time position 2-3 times a week with flexible hours suited for university schedules. **