Role Overview
Cemento is growing, and we are looking for a tech-savvy, highly motivated student to join our Customer Success team. In this role, you will be the bridge between our innovative AI-driven platform and our leading global construction clients. This is a unique opportunity to gain hands-on experience in a fast-paced SaaS startup and build a career path toward Project Management or Customer Success.
Key Responsibilities
Customer Interface:
Provide high-level support and guidance to our clients, ensuring they maximize the value of the Cemento platform.
System Operations:
Master our advanced technological system to troubleshoot, configure, and optimize workflows.
Cross-Team Collaboration:
Work closely with Project Managers and R&D to relay client feedback and drive product improvements.
Data Management:
Assist in onboarding new projects and maintaining data quality using Excel and internal tools.
Requirements
Student for B.Sc. in Industrial Engineering & Management or B.A. in Information Systems with 3 semesters left - Must.
Technical or analytical foundation from military service, academic projects, or previous experience.
Ability to work 3 days a week- Must
Excel- High proficiency (vlookup, pivot tables, etc.)
English- Good level of English (verbal and written) for communication in a global environment
Soft Skills- Strong analytical capabilities, service-oriented approach, and a "can-do" attitude
About Us
Cemento Technologies is a fast-growing SaaS company revolutionizing the way construction projects are managed. Our AI-enhanced platform is trusted by thousands of projects across three continents, helping teams automate workflows, ensure compliance, and drive project success. Weβre an Israeli-global startup at the forefront of technology, leveraging intelligent data to reshape how large-scale projects are delivered.
π Location
: Ramat Gan β Bursa district, walk from Savidor Central train station.